How come western digital will not honor the 5 yr warranty. Check the bad sectors, replace the western digital hard drive with the help of easeus disk copy, and then fix bad sectors using bad sector repair tools. My book live user manual regulatory and warranty information regulatory compliance obtaining service limited warranty regulatory compliance fcc class b information this device has been tested and found to comply with the limits of a class b digital device, pursuant to part 15 of the fcc. To get started, choose the western digital brand youd like help with. We recover all models of western digital drives including laptop, notebook, desktop, external and portable usb hard drives. I purchased this after getting into digital photography and, unfortunately, after losing a lot of data on a portable hd which i dropped. This western digital my book hard drive offers builtin 256bit hardware encryption and optional password protection for peace of mind. They are not visible in disk manager so i am not able to change the letters as many posts have. Available in various editions from essential, to premium to world edition. Wd my book external drive not working external hardware. Sandisk, a western digital brand, is supporting this product with the above part number pn. You can even double them up and let them sit neatly together like volumes on your shelf.
Its 5 gbps data transfer rate enables fast copying of files, and its automatic backup software can be set to fit any schedule. A line of external hard drives by western digital, styled after hardbound books. Western digital my book essential 250gb external hard. This model lacks backup software, though, and it has a shorter, twoyear warranty. Password protection the my book drive s builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe. I recently faced a situation with my wd hard disk that had a bad sector for. My friend has a dead western digital mybook essential edition 250 gb that contains important data. Western digital my book live user manual pdf download. You can follow the question or vote as helpful, but you cannot reply to this thread. External usb hard disk drive support for the windows. Western digital is unfairly, retroactively, changing the purchase agreement and failing to honor the warranty. Wd hard drive is backed by the manufacturers 3year limited warranty.
Store files securely with this 4tb western digital my book hard drive. Wd my book essential not being recognized in windows 10. Summary of contents for western digital my book live. Visual backup software and password protection with hardware encryption ensure your data is protected. Your my book drive is formatted as a single ntfs partition for compatibility with all. Need help getting into the case of a my book 3,5 external harddrive case. My book is a series of external hard drives produced by western digital. Opening a wd my book external hdd case guide youtube. The 8 tb version of the western digital my book offers reliability, fast transfer speeds.
You may find the applicable warranty for your product via the product detail webpage, in your product documentation or by contacting our support team. Hi guys, i have western digital external hdd 2 tb green that seems to have stopped working. But all of the desktop drives we tested this year were good. I believe it fully achieves all the desires the everyday consumer requires. Put your digital life on the sleek, high capacity my book essential external hard drive. Wd 2 tb my book not recognized by norton or by file explorer, but shows up in. Also theres a good chance you will damage or ruin the device. Western digital external hard disk drives western digital my book information can be found here by clicking on specifications.
Western digital my book troubleshooting, repair, and service manuals. Best western hdd bad sector repair tools and solutions. Serial numbers can be separated by spaces, comma, semicolon, or colon. Purchased brand new 1tb western digital my passport drive external usb 3. Interesting that warranty period on this 5tb drive has dropped to 2 years. This is my second my book my first one is a 1 tb yes that old. Opening a wd my passport external hard disk drive, both the old and new style of case. My book desktop storage has massive storage capacity so you can confidently back up the files that make up your digital life. The warranty for your western digital product varies depending on product model. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick. Solutions to wd drive utilities quick drive test failed.
Recently i read that all the mybook disks utilize a special usb to sata chip with encryption so that the internal disk cannot be read on a computer if the disk is taken out of the mybook enclosure and connected to the internal sata port of the computer. Find answers to cracking open a western digital mybook external hard drive from the expert community at. Sign up for our newsletter and receive a coupon for your next order. And i broke the warranty, so i couldnt recieve a new enclosure. Sir the hard disk in my computer fails and it is a western digital hard disk, which was in warranty, and i booked online warranty replacement and got a rma no. You can also use wd drive utilities to check for potential drive failures. Registration register your wd product to get the latest updates and special offers at.
For warranty information about this product, please click here pdf. Learn more the automotive industry is undergoing significant transformation with electrification and the development of autonomous vehicles. Western digital offers an expansive portfolio of technologies, storage devices, systems and solutions for businesses and consumers alike. Diagnostic program from the wd site i used windows version, didnt check to.
For mac computers, go to the apple menu and select software update. If your western hdd has bad sectors, follow the methods below. My book drive, with the wd backup, wd drive utilities, and wd security. A quick and simple guide on how to open the case without smashing it to bits. Browse by product below to find your specific product.
The western digital my book essential is a great piece of kit. Wd my book external drive not working posted in external hardware. Cracking open a western digital mybook external hard drive. The wd red pro drive is designed to handle an increase in workload and system demand and features a 5year limited warranty. Essential edition, home edition, office edition, mirror edition, studio edition, premium edition, elite edition, pro edition, av dvr live edition, and the world edition. Your product includes 30 days of free telephone support during the warranty period. Windows 10 upgrade now external hard drives not recognized. Click the western digital end user license agreement link and read the agreement. Western digital my book for mac wdbeks0030hbknesn 3 tb external hard drive. Raid optimized wd red drives the my book duo drive comes with raid.
That is, cheap plentiful storage with an attractive design. This 30 day period starts on the date of your first telephone contact with wd technical support. We would like to show you a description here but the site wont allow us. How to claim warranty and replacement for western digital wd. I cant access my wd book essentialguys please help me.
List of all wd firmware and software available for download. Couple of times it was under computer as a cd drive. This is why there is an official wd store, which guarantees your products warranty. Hi, i own several western digital mybook external harddrives. Your purchase agreement was made with a 3rd party reseller, not western digital. My book essential edition is a small, elegant, and easytouse usb external hard drive. The my book essential edition is backed by a 1year limited warranty. This tutorial analyzes the reasons for wd drive utilities quick drive test failed, provides quick solutions to the problem and an alternative way to do wd drive check.
Western digital my book 10tb hard drive office depot. Wd my book essential not being recognized in windows 10 does not show up under computer. Your my book essential drive is preformatted as a single ntfs partition for compatibility with all updated windows operating systems. I have two western digital 3tb mybook essential external hard drives and two seagate 4tb expansion desktop drives model srd00f2 that were all recognized when i was running windows 7. The following provides information about common external usb hard disk drives that should not be connected to poweredge servers as they are currently only supported on the windows and os x client operating system. If the drive gets recognized properly do run a diagnostic check and see the condition of the drive and see if its the one causing the problem or there are other issues. My book essential edition user manual getting started 1 getting started thank you for purchasing this wd product.
Move essential data across devices efficiently with this western digital my passport ultra drive. Desktop drives are not typically designed and tested in 24x7 conditions, which is a. Western digital inand memory has become an important part of automated driver systems with local storage to fit the demanding data needs of the vehicle. The my book desktop hard drive also works great with acronis true image wd edition software to schedule full system backups. I said i didnt care about the warranty, just the data, so he said just to remove the drive and buy a sata cable to reconnect and obtain the data that way. Wd elements desktop and wd elements my book essential my book for mac my book studio and my book studio ii. Warranty status i have the link for your convenience. The latest generation of the western digital my passport ultra range of external hard drives is here, coming in sizes from 1tb to 4tb, and theyre among the best external hard drives out there. For windows computers, go to the start menu and select windows update. Get your western digital my book essential 1 tb external hard drive now. Smaller, sleeker and more elegant than previous my book external hard drives, the my book essential hard drive takes up minimal space on your desk. How to claim warranty in western digital external disk quora. Automatic backup software and 6tb of storage space on this hard drive keep essential files safe and secure.
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